By Steve Gates, 2021 AIADA Chairman, American International Automobile Dealers Association Let me put it this way, I sleep just fine at night. Despite years of being told dealers are on their way out, I’m still here. And so are … Continue reading Opinion: AIADA Chairman and Car Dealer, Steve Gates Isn’t Scared of Vending Machines
Everybody in the auto retail space agrees: Digital retailing, which has been slowly progressing for over a decade, took a big leap forward because of the coronavirus pandemic. So, what continues to be the holdup? First and foremost, buying a … Continue reading Opinion: Digital Retailing in the Car Buying Process is Still a Work in Progress
As electric vehicle startups looking to sell directly to consumers take aim at state laws that they say protect dealerships at the expense of consumer choice, all players have made the needs of potential EV customers a central part of their arguments. … Continue reading Consumers Split on Their Preferred Car Buying Experience when Purchasing Electric Cars
Both people who sell cars and anyone in the market to buy one are glad 2020 is in the books. However, the auto industry emerged from 2021 thoroughly transformed, forever, it seems. These are the trends that are driving the first year of the industry’s new life: Continue reading Opinion: 5 Car Business Trends Noticed So Far This Year
By David Finkelstein, Co-Founder and CEO of BDEX The COVID-19 pandemic dealt a swift and severe blow to automotive dealerships across the nation. As many parts of the country began to issue stay-at-home orders, dealer lots experienced a dramatic decline in foot … Continue reading Opinion: Car Buyers Are Back, Just Not in the Dealership
By Anthony Mitchell, Senior Manager of Strategic Growth with DealerSocket In today’s retail environment, connecting with buyers can be a major challenge for dealerships. How do car shoppers learn about your dealership? What motivates them to visit your showroom or start the buying … Continue reading Opinion: Mapping the Car Dealership Customer Journey
By Tasso Roumeliotis, CEO and Co-Founder of Numa The noble automobile: Since the first one rolled off Henry Ford’s assembly line more than 100 years ago, we’ve never stopped looking for ways to improve it. Every day, it seems cars … Continue reading Opinion: Going Digital to Improve the Dealership Service Department
By Walt Dobrowski, National Training Manager at Principal Warranty Corp We all have a different name for it: introduction, interview, conversation, etc. I prefer greeting since it is the foundation of the sales process — the meet and greet. No … Continue reading Opinion: The Why Behind the Showroom Greeting
By Jeremy White, Founder at Pro-Vigil Surveillance Services A preliminary analysis by the National Insurance Crime Bureau (NICB) reveals auto theft significantly rose in 2020 compared to 2019, following two years of declines – with the pandemic and associated consequences likely attributing … Continue reading Opinion: Three Simple Things Car Dealers Can Do to Deter Crime
It may sound odd, but there is a strange crime wave happening across the U.S. Catalytic converters, which help reduce an automobile’s emission pollution, are being stolen out from under our very noses…and cars. Nationwide, police are reporting a surge … Continue reading Opinion: How Smart Motors in Wisconsin is Responding to a Recent Surge of Catalytic Converter Thefts
